The Impact of Commitment and Burnout on Continuance Intention Among Sport Volunteers

This study investigated the effects of affective and continuance commitment, along with burnout, on the intention to continue volunteering among sport volunteers, aiming to provide strategies for improving volunteer retention. Self-reported questionnaires were distributed, and data from a total of 153 volunteers were used for analysis. Using a structural equation model, the analysis highlighted key relationships: affective commitment was negatively related to burnout and positively related to continuance intention, indicating emotionally attached volunteers are less likely to experience burnout and more likely to continue volunteering. Conversely, continuance commitment was positively related to burnout, suggesting those who volunteer out of personal benefits are more prone to burnout. Burnout had a negative impact on continuance intention, while the relationship between continuance commitment and continuance intention was not statistically significant. These findings reveal the complex interplay between different types of commitment and their effects on burnout and continuance intention among sport volunteers. The study underscores the need for future research to explore these dynamics further and for organizations to develop strategies to enhance affective commitment and manage burnout effectively, particularly in high-demand volunteer roles like sport events.